We are now offering our community management services as a standalone offering to all organisations, large or small. You, too, can benefit from the same community management service trusted by global brands. Think of our community management team as a community management agency providing 24/7, worldwide community management. Our team will become an extension of your team and provide a seamless customer service experience.
Depending on the volume of messages that you receive, we offer Pay Per Message or Pay Monthly pricing models.
Pay Per Message
Pay Monthly
Onboarding
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Monthly fee
Starts from $300 USD
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Monthly messages and reviews
Unlimited
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24/7 availability
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Ticketing system
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Status calls and reporting
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Proactive engagement
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Multilingual
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Bespoke services
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Our services
Onboarding and Setup
Our team will guide you through the seamless onboarding process, helping you set up your social media profiles, define your goals, and tailor a community management strategy that suits your unique brand.
Come rain or shine, compliment or complaint, we manage all reviews, messages and comments in a timely manner. Where necessary, we escalate queries to a member of your team. We can provide 24/7, 8/7, 8/5 or whichever model works for you.
We safeguard your digital space – apps, forums, platforms, competitions or any other platform – from harmful content, ensuring your community remains a vibrant and positive space for user interaction.
A crisis can strike at any time. We work with you to develop a crisis management policy and respond to crises to safeguard your brand's integrity, ensuring clear and effective messaging during turbulent times.
Through our quality assurance process, we ensure consistently high quality in your social media presence. We provide ongoing training and support to our team to ensure that they maintain the high standards that our clients expect.
